Customer Testimonials

Our customers

are building a future for direct mailing and marketing.

At Satori Software, we offer our customers a fresh approach to achieving their business goals through innovative data quality and mailing solutions, combined with industry leading professional services. Read below to see how our customers are using Satori Software solutions to drive efficiency, productivity and customer engagement for their businesses.

  • “I've been using Satori for over 15 years and I consider myself a non-technical -- high maintenance client! It amazes me that everytime I call technical support the customer service I get is unbelievable. I hope management knows that their technical support team is EXCEPTIONAL both with their technical expertise and customer service! I will NEVER switch software venders mostly because of the technical support. I'm sure the software itself is exceptional but I do just one job a month and I use the Bulk Mailer because of the support from Satori's technical support team. YOU ROCK!”

    Source:

    Lisa Carlisle, Just Mail It

  • Debbie Jones, a Data Manager at Midlantic Marketing Solutions, would be likely to recommend Satori Software for this reason:

    It is very user-friendly. Support staff is very helpful and prompt.

    Source:

    Debbie Jones, Data Manager, Midlantic Marketing Solutions

    TechValidate
  • Chris Dorr, an Operations Manager at Vero Consulting, would be very likely to recommend Satori Software for this reason:

    In a world where operations are always challenging, Satori works 99% of the time, and they’re ready on the phone when that 1% occurs.

    Source:

    Chris Dorr, Operations Manager, Vero Consulting

    TechValidate
  • Mary Carter, an IT Manager/Administrator at Precise Mailing, would be very likely to recommend Satori Software for this reason:

    User-friendly and excellent customer support.

    Source:

    Mary Carter, IT Manager/Administrator, Precise Mailing

    TechValidate
  • Mike Austreng, an End User at Cold Spring Record, would be very likely to recommend Satori Software for this reason:

    Simple to use and great support when you need it.

    Source:

    Mike Austreng, End User, Cold Spring Record

    TechValidate
  • Clarence Black, an End User at Russell Printing Options, would be very likely to recommend Satori Software for this reason:

    User-friendly, easy to train people to use, with training videos on the website.

    Source:

    Clarence Black, End User, Russell Printing Options

    TechValidate
  • Sheila Bradley, a Business Project Manager at SMI, would be very likely to recommend Satori Software for this reason:

    It is a great tool for updating addresses and handling mailings.

    Source:

    Sheila Bradley, Business Project Manager, SMI

    TechValidate
  • Karen Bush, an Application Manager at Mount Vernon Nazarene University, would be very likely to recommend Satori Software for this reason:

    Because it is the best. I get great results and great technical advice when I need it.

    Source:

    Karen Bush, Application Manager, Mount Vernon Nazarene University

    TechValidate
  • Debbie Cate, a Managing Director at Texas Tech University Health Sciences Center, would be very likely to recommend Satori Software for this reason:

    Easy to use, great service, flexible applications.

    Source:

    Debbie Cate, Managing Director, Texas Tech University Health Sciences Center

    TechValidate
  • Robin Czuczor, a Marketing Director at Classic Printery, would be very likely to recommend Satori Software for this reason:

    I have tried multiple platforms for bulk mailing software and Satori is the easiest, user-friendly platform I have used.

    Source:

    Robin Czuczor, Marketing Director, Classic Printery

    TechValidate
  • Will Foley, a Logistics Manager at New York Farm Bureau Member, would be very likely to recommend Satori Software for this reason:

    Ease of use. Low learning curve. Powerful tools.

    Source:

    Will Foley, Logistics Manager, New York Farm Bureau Member

    TechValidate
  • Larry Naselli, a Marketing Professional at Allegra Marketing would be very likely to recommend Satori Software for this reason:

    Satori Bulk Mailer Business does everything we need it to do for processing business mail. The technical support is superb and the cost is reasonable. Satori continually improves the product.

    Source:

    Larry Naselli, Marketing Professional, Allegra Marketing

    TechValidate
  • Jonah Reinhardt, an IT Director at Graphic Composition, would be very likely to recommend Satori Software for this reason:

    I have been a very satisfied customer for well over a decade. The sales and support staff are always friendly and willing to listen to and help with any problems we may face. Their level of experience and expertise has always been a tremendous asset.

    Source:

    Jonah Reinhardt, IT Director, Graphic Composition

    TechValidate
  • Paula Rench, an End User at Ball State University, would be very likely to recommend Satori Software for this reason:

    Satori is very easy to use, understand, and teach to others. The technical support is very good at getting back to you.

    Source:

    Paula Rench, End User, Ball State University

    TechValidate
  • Doris Thompson, a Marketing Professional at Desoto County Tourism Association, would be very likely to recommend Satori Software for this reason:

    Our mailings have been streamlined with Satori Software.

    Source:

    Doris Thompson, Marketing Professional, Desoto County Tourism Association

    TechValidate
  • Jaison VanDenover, an Operations Director at HONBLUE, would be very likely to recommend Satori Software for this reason:

    Great customer service and easy to use product. It is also reliable.

    Source:

    Jaison VanDenover, Operations Director, HONBLUE

    TechValidate
  • Greg Hagstrom, an Executive at North Orange County, would be very likely to recommend Satori Software for this reason:

    Simple to use.

    Source:

    Greg Hagstrom, Executive, North Orange County

    TechValidate
  • Jim McCabe, a Line of Business Manager at Zeno Office Solutions, would be very likely to recommend Satori Software for this reason:

    Good company with strong products.

    Source:

    Jim McCabe, Line of Business Manager, Zeno Office Solution

    TechValidate
  • Waleska Herrera, a Marketing Director at Autumn Press, would be very likely to recommend Satori Software for this reason:

    I love Satori Software!

    Source:

    Waleska Herrera, Marketing Director, Autumn Press

    TechValidate
  • The templates make the mailing process simple. It’s nice that settings are stored so you don’t have to create new ones every time you do a mailing.  I like being able to print directly on the envelope. I’m able to use Views and I also like the Duplication Search. The product is wonderful and the support is excellent. When we purchased Bulk Mailer, one of our primary concerns was customer service.

    Source:

    Barbara Barry, President, BHB Mailing Services

  • With Satori Software, everything is done step-by-step and the processes are really easy to follow. Its simplicity alone makes it a great product.

    Source:

    Susan Anderson, Loan Service Assistant Manager, Pacific Monarch Resorts

  • Satori Architect makes updating addresses a lot easier on our end.  There aren’t many steps to using the program.  Our customers have been really happy. When they tell others about the service, the word spreads like wildfire. We’ve had people referred to us by word of mouth and it’s because of the service.

    Source:

    Bryan Matheny, Print Coordinator, Elite Print Services

  • Customers were amazed by the results.  They weren’t aware that so many people had moved. They were really impressed that the software updated all of these addresses.  It's real fast and easy. We've had no problems using Move Update and it's been really helpful.

    Source:

    Elaine Lacy, Customer Service Manager, CROWNMAX, Inc.

  • It used to take me a day to import a file into DeskTop Mailer. With Satori Bulk Mailer, it only takes me a few minutes.

    Source:

    Jeb Hudson, President, Poinsettia Groves

  • The label feature is much easier in Bulk Mailer. Labels print correctly with the names and the bulk mail permit always printing in the right place.  I needed a program that was easier to operate. With Satori Bulk Mailer, I don't always have to be the one to use it.

    Source:

    Jim Matthews, Owner, Copy Solutions

  • Before, I had to print forms and fax them for every move job. So if I had three jobs in one day, I had to print and fax forms three times.  Then I had to zip my files and e-mail them for processing, and they would come back a day later.  It’s nice not having to do all of those steps like I had to with the old software.  Satori BulkMailer goes a lot faster.

    Source:

    Andrea Jackson, Marketing Director, Sunset Chevrolet

  • With Bulk Mailer we can import Excel files, Access files, DBFs. It saves us a lot of time. On a whole I like everything about this program. It really blows DeskTop Mailer out of the water.

    Source:

    Seth Rousseau, Digital Support Specialist, TBF Graphics

  • We were trying to eliminate the need for additional personnel for just one client.  We want to be able to batch process everything rather than have someone click through manually for each job. Architect allowed us to triple our volume with no additional personnel. 

    Source:

    Frank Scorzelli, President, Specialist Printing and Direct Mail

  • Bulk Mailer is much more user friendly with its up-to-date user interface. And the contemporary design with automatic notification of downloadable program updates is really helpful.  We can leverage our customers with 200-10,000 addresses with the added benefit of offering a complete mailing solution.

    Source:

    Chuck Stempler, President, Alphagraphics Seattle

  • Anything Satori Architect has to do with is much easier, from reporting to printing.
     

    Source:

    Mike Ruffing, Director of Data Services, Shamrock Group of Companies

  • I’ve been in IT for many years and rank Satori Support near the top.

    Source:

    Lewis Meriam, Senior Programmer, The Shamrock Companies

  • It’s a no brainer. Once the templates are set up, you put the addresses in and you’re done.  Going to something new made me very nervous. Satori technical support made me comfortable.

    Source:

    John Borman, Printing and Postal Manager, Virginia Tech Alumni Association

  • We immediately decided to go with Satori Software. They stand head-and-shoulders above our previous vendor and the transition was completely seamless, extremely clean.

    Source:

    Philip Manade, Director of Data Services and Digital Imaging, Northwest Mailing Service.

  • Using Walk Sequence helps us save one of our customers $50,000 a year in postage.  The solutions, time and expertise Satori Software delivers has been greatly appreciated. These products are powerful.

    Source:

    Thad Ludwiczak, CEO of Do-Good.biz

  • Satori Software’s time and expertise has been greatly appreciated.  Instead of paying for an annual NCOALink Limited Service Provider license, ACS is now able to use the Satori Software change-of-address service for a small per-address fee.

    Source:

    Patrick Collins, Information Technology Manager, ACS

  • We have the expertise for publishing and Satori has the mailing expertise, it’s a marriage made in heaven.  Integrating the Satori solution decreased postage costs, while increasing productivity.  We were lucky to find Satori Architect. It gave us everything we wanted.

    Source:

    Dick Kitzmiller, General Manager, Brainworks Software

  • The way Satori Architect is integrated with our CRM software, we can make sure a new address is formatted correctly within seconds.  Out of all the packages we compared, Satori provided the best solution.

    Source:

    Tim Valdez, Senior Business Analyst of Foreign Markets, NPA

  • On average, we handle about 2000 addresses every day… Many are customers that we match to existing records. Satori Architect definitely saves Sub-Zero time and money.

    Source:

    Jason Van Pee, Database Administrator, Sub-Zero

  • It allows us to do the impossible. We wouldn’t have been able to complete all of these new projects and could never have brought them in house.

    Source:

    Mike Dooley, Vice President of Production, St. Joseph’s Indian School

  • “The solution was easy to transition into. We took a couple jobs, worked through setup and got them running. The module concept in Satori IGNITE is logical and simple to manage. Now, we’re not worried about the data side of the business. We can now hire, on-board and train new talent easily.”

    Source:

    Gus Gutierrez, Director of Technical Services, Darwill, Inc.

  • "Our new IGNITE solution CASS™ processes 2,200,000 records in the same amount of time that it took our old system to process 700,000 records."

    Source:

    Mike Dooley, Vice President of Production, St. Joseph’s Indian School

  • "We have had a very positive experience with both the software and the professional services team."

    Source:

    Medium Enterprise Health Care Company, IT Manager

    TechValidate

Case Studies